Our Core Privacy Commitments to You
Before you read the full policy, here's what we want every JK Jili member to know up front.
Your Data Is Protected
JK Jili uses industry-standard SSL encryption and secure data storage practices to protect all personal and financial information you share with us. Security is built into every layer of our platform.
We Don't Sell Your Data
JK Jili does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data is used only to provide services, meet legal obligations, and improve your platform experience.
Transparent Data Use
We are upfront about what data we collect and why. There are no hidden tracking practices or undisclosed data-sharing arrangements. What you see in this policy is exactly how we operate.
You Control Your Data
You have the right to access, correct, and request deletion of your personal data. JK Jili provides clear processes for exercising all your privacy rights as a data subject under applicable Philippine law.
Legally Compliant
JK Jili's data practices comply with the Republic Act 10173, also known as the Data Privacy Act of 2012 (DPA), and all relevant implementing rules and regulations set by the National Privacy Commission.
Opt-Out of Marketing
Any marketing or promotional communications from JK Jili come with a clear opt-out option. You are never locked into receiving messages you don't want — managing your communication preferences is always easy.
JK Jili is committed to protecting the privacy of every Filipino player on our platform
Contents
1 Who We Are
JK Jili ("we", "us", "our") operates the online gaming and sports betting platform accessible at jkjili.click. We are the data controller responsible for the personal information collected through this platform.
This Privacy Policy applies to all visitors, registered members, and users of the JK Jili platform, including all associated services, mobile browser experiences, and any communications sent by JK Jili to its members.
By registering an account or continuing to use JK Jili, you acknowledge that you have read and understood this Privacy Policy. If you have any questions about how we handle your data, you can reach our team at any time via live chat or by emailing support@jkjili.click.
Filipino Data Privacy Law: JK Jili's privacy practices are aligned with the Republic Act 10173 (Data Privacy Act of 2012) and the guidelines issued by the National Privacy Commission of the Philippines. We take our obligations under Philippine data protection law seriously.
2 Data We Collect
JK Jili collects personal information in a variety of ways — through your account registration, use of our services, and interaction with our platform. Here's a breakdown of the categories of data we may collect:
Information You Provide Directly
- Full legal name and date of birth
- Email address and mobile phone number
- Registered home address
- Government-issued ID details (for KYC verification)
- Payment method details (GCash number, bank account name, card details)
- Account preferences, communication settings, and limit choices
Information Collected Automatically
- IP address and approximate geographic location
- Device type, operating system, and browser details
- Session duration and pages or features visited
- Betting and gaming activity, including stakes, outcomes, and timestamps
- Transaction records including deposits and withdrawals
- Cookie identifiers and similar tracking technologies (see Section 6)
Information from Third Parties
In certain circumstances, JK Jili may receive information about you from third parties, including:
- Identity verification providers used for KYC compliance
- Payment processors confirming transaction details
- Fraud prevention and anti-money laundering screening services
- Responsible gaming support organisations where you have consented to information sharing
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Name, date of birth, ID number | Registration, KYC process |
| Contact Data | Email, mobile number, address | Registration, account updates |
| Financial Data | GCash account, bank details, transaction history | Deposits, withdrawals, payment verification |
| Technical Data | IP address, device info, browser type | Automatic — platform interaction |
| Usage Data | Games played, bets placed, session activity | Automatic — platform interaction |
| Communication Data | Support chat logs, email exchanges | Customer service interactions |
JK Jili collects only the data necessary to provide a secure and enjoyable platform for Filipino players
3 How We Use Your Data
JK Jili uses your personal data only for legitimate, clearly defined purposes. We do not process your data in ways that are incompatible with the purpose for which it was originally collected. The main uses of your data are:
Platform Operations
- Creating and managing your JK Jili account
- Processing deposits and withdrawals through Philippine payment channels
- Verifying your identity to comply with KYC and AML requirements
- Enabling access to all games, betting markets, and platform features
- Applying bonuses, promotions, and loyalty rewards to your account
Security & Compliance
- Detecting and preventing fraud, money laundering, and account misuse
- Monitoring transactions for suspicious activity as required by law
- Responding to legal requests from regulatory authorities or law enforcement
- Enforcing our Terms and Conditions and other platform policies
Service Improvement & Communication
- Analysing usage data to improve the platform experience
- Providing customer support and resolving account queries
- Sending transactional communications (deposit confirmations, withdrawal notifications, security alerts)
- Sending promotional communications about JK Jili offers and new features — where you have opted in
Responsible Gaming
JK Jili uses betting and gaming activity data to identify patterns that may indicate problem gambling behaviour. Where such patterns are detected, we may proactively reach out to offer support tools or, in serious cases, apply account restrictions in accordance with our responsible gaming obligations. This use of data is in the genuine interest of our members' wellbeing.
4 Legal Basis for Processing
JK Jili processes your personal data on the following legal grounds, in accordance with the Data Privacy Act of 2012:
- Contract Performance: Processing necessary to provide the services you signed up for — account management, payment processing, and access to games.
- Legal Obligation: Processing required to comply with Philippine law, including KYC verification, AML monitoring, and regulatory reporting.
- Legitimate Interests: Processing for fraud prevention, platform security, and service improvement where these interests do not override your privacy rights.
- Consent: Processing for marketing communications and non-essential cookies, where you have explicitly agreed. You may withdraw consent at any time.
If you ever want to know the specific legal basis on which JK Jili processes a particular category of your data, you can ask our support team and we'll explain it clearly. We don't hide behind legal jargon.
5 Data Sharing and Disclosure
JK Jili does not sell your personal information. We share data only in the following limited circumstances, and only with parties who are bound by appropriate data protection obligations:
Service Providers
We share data with trusted third-party providers who help us operate the JK Jili platform. These include:
- Payment processors and e-wallet providers (GCash, Maya, BDO, BPI, UnionBank, and other Philippine channels)
- Identity verification and KYC service providers
- Fraud detection and AML screening services
- Cloud hosting and data storage infrastructure providers
- Customer support technology providers
- Game content providers whose titles appear on the platform
All third-party service providers are contractually required to process your data only for the specific purpose for which it was shared and to maintain appropriate security standards.
Legal & Regulatory Disclosure
JK Jili may disclose your personal data to relevant Philippine regulatory bodies, law enforcement agencies, or courts when required to do so by law, court order, or legitimate regulatory request. We will always attempt to notify you of such disclosures where we are legally permitted to do so.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of JK Jili's business, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any changes to the applicable privacy policy in advance.
We do not share your data with: advertising networks for third-party targeted advertising, data brokers, or any organisation whose purpose involves selling or exploiting your personal information commercially.
6 Cookies and Tracking Technologies
JK Jili uses cookies and similar tracking technologies to make our platform work properly, understand how it's being used, and improve the overall experience for our members.
Types of Cookies We Use
- Essential Cookies: Required for the platform to function. These enable login sessions, security features, and basic navigation. You cannot disable these without affecting platform functionality.
- Analytics Cookies: Help us understand which features members use most and how they navigate the platform. This data is aggregated and anonymised — it does not identify you personally.
- Preference Cookies: Remember your settings and preferences, such as language and notification choices, so you don't have to reconfigure them each visit.
- Marketing Cookies: Used only with your consent to show you relevant JK Jili promotions. You can opt out of these at any time through your account settings or browser controls.
Managing Cookies
You can control non-essential cookies through your browser settings at any time. Most modern browsers allow you to block, delete, or receive notifications about cookies. Please be aware that disabling essential cookies may affect your ability to use certain JK Jili features.
JK Jili does not use third-party advertising cookies that track your activity across other websites. Our cookie usage is limited to improving your experience on the JK Jili platform itself.
7 Data Security
Protecting your personal and financial data is a core responsibility that JK Jili takes seriously. We implement a range of technical and organisational measures designed to prevent unauthorised access, loss, or disclosure of your data.
While JK Jili takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password, never share your login credentials, and contact us immediately if you suspect unauthorised access to your account.
Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, JK Jili will notify you and the National Privacy Commission in accordance with the requirements of the Data Privacy Act of 2012. We will provide clear information about what happened, what data was affected, and what steps we are taking to address it.
JK Jili processes all Philippine Peso transactions through secured, regulated payment channels
8 Data Retention
JK Jili retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.
The following general retention periods apply:
- Active account data: Retained for the duration of your account and for a period of at least five years following account closure, to meet KYC, AML, and tax-related legal requirements.
- Transaction records: Retained for a minimum of five years from the date of the transaction, in compliance with financial record-keeping obligations under Philippine law.
- Customer support records: Retained for up to three years from the date of the last interaction, to allow us to reference past communications in the event of a dispute.
- Marketing preferences: Retained until you withdraw consent or update your preferences, at which point marketing communications will cease promptly.
- Technical and usage data: Retained in aggregated, anonymised form for platform analytics purposes with no fixed expiry.
When data is no longer required, JK Jili securely deletes or anonymises it so that it can no longer be linked back to you as an individual.
9 Your Privacy Rights
As a data subject under the Republic Act 10173 (Data Privacy Act of 2012), you have the following rights regarding your personal information held by JK Jili. We are committed to respecting and facilitating these rights promptly and without unnecessary barriers.
Right to Access
Request a copy of the personal data JK Jili holds about you and information on how it is being used.
Right to Rectification
Request correction of any inaccurate or incomplete personal data in your JK Jili account.
Right to Erasure
Request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes collected.
Right to Object
Object to the processing of your data for direct marketing or where processing is based on legitimate interests.
Right to Portability
Request a copy of your personal data in a structured, commonly used format that can be transferred to another service.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, contact the JK Jili support team via live chat or email us at support@jkjili.click. We will acknowledge your request promptly and respond within the timeframe required by applicable law. In some cases, we may need to verify your identity before processing a data rights request.
Filing a Complaint: If you believe JK Jili has not handled your personal data in accordance with applicable law, you have the right to file a complaint with the National Privacy Commission of the Philippines. We encourage you to contact us first so we can try to resolve the matter directly, but we fully support your right to escalate if needed.
10 Minors and Age Restriction
JK Jili's services are strictly for individuals aged 18 years and above. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has registered an account or submitted personal data, that account will be immediately suspended and the data deleted.
If you are a parent or guardian and believe a minor under your care may have accessed or registered on JK Jili, please contact our support team immediately via live chat or email. We will investigate and take appropriate action as quickly as possible.
We use age verification as part of our registration and KYC processes to prevent underage access. This is both a legal obligation and a core part of our responsible gaming commitment.
11 Third-Party Services and Links
The JK Jili platform may include links to third-party content, tools, or services — for example, payment provider interfaces or game content from licensed third-party studios. These third parties operate under their own privacy policies, which JK Jili does not control.
When you interact with a third-party service connected to the JK Jili platform, any personal data you provide directly to that third party is governed by their own privacy policy. JK Jili recommends reviewing the privacy terms of any third-party service before interacting with it.
For any payment processing conducted through GCash, Maya, BDO, BPI, UnionBank, or other Philippine payment providers, the privacy practices of those providers apply to the information you share with them directly during a transaction.
JK Jili is not responsible for the privacy practices or content of any third-party platforms. If you have concerns about how a third-party provider handles your data, please contact that provider directly.
12 Updates to This Privacy Policy
JK Jili may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify you through one or more of the following:
- A prominent notice on the JK Jili platform when you next log in
- An email notification to your registered email address
- An updated "Last Updated" date at the top of this page
Your continued use of the JK Jili platform after the effective date of any updated policy constitutes your acceptance of the changes. If you do not agree with any updates, you should stop using the platform and contact us to discuss your options.
We recommend bookmarking this page and reviewing it periodically, particularly when we notify you of a significant update. We will always aim to give you reasonable advance notice of material changes.
13 Contact Us and Privacy Complaints
If you have any questions about this Privacy Policy, how JK Jili handles your personal data, or you want to exercise any of your data rights, please get in touch with us:
- Live Chat: Available 24/7 directly through the JK Jili platform — the fastest way to get a response on any privacy query
- Email: support@jkjili.click — for formal written privacy requests and data subject rights exercises
Please clearly indicate in your message that you are making a data privacy inquiry or rights request. This helps us route your message to the right team and respond as efficiently as possible.
We aim to respond to all privacy-related inquiries within 15 business days. For complex requests, we may need additional time but will always acknowledge your query promptly and keep you informed of our progress.
If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the National Privacy Commission of the Philippines in accordance with the Data Privacy Act of 2012 and its implementing rules.
Data Privacy Officer: JK Jili has a designated Data Privacy Officer responsible for overseeing compliance with the Data Privacy Act. You may direct formal privacy inquiries to our DPO via the email address above, clearly marking your message "Attention: Data Privacy Officer".